You can perform any function remotely, and your actions will be immediately reflected on the other machine. Quick connection: As soon as you have entered the appropriate information, your screen will switch to display the screen of the computer you want to work on. To connect, all you have to do is enter the User ID and Password for the machine you want to control into your own when prompted, and you'll be automatically connected. Simple setup: When you install the app on any device, you'll see the User ID and Password associated with that device displayed. All you need to do is install the app on both devices, and the program walks you through the rest. It is in remote tools category and is available to all software users as a free download.TeamViewer for Mac lets you control another computer remotely, either from your own Mac, or from a tablet or smartphone. TeamViewer QuickSupport for Mac is licensed as freeware for Mac OS operating system. This application is excellent for technical support service providers. The remote user can see the screen, move the mouse and make the necessary repairs and configuration on the system or on the network as a whole.Įven when the clients are not techies, all they need to do is to start it and give the support provider the ID and password required to make the remote connection to the computer. The program allows the remote support provide to connect to the client’s computer and take control of the PC. This application is excellent for service providers that offer support services for hardware and programs.
The application provides a means for service providers to provide support for their clients in real time over the internet. At other times, services are mission critical such that real-time support is required to maintain decent customer satisfaction. The world has become a small village where businesses use services from different ends of the world where it is impossible for support services to provide support in person when the need arises.
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